Payment Policy
Payment Policy - Seylany.com
At Seylany.com, we are committed to providing secure and convenient payment options to ensure a smooth and reliable shopping experience.
1. Accepted payment methods
We currently accept the following secure payment options:
Mada (Saudi direct debit cards)
Visa and MasterCard
Apple Pay
STC Pay
Bank transfers (for wholesale orders and large quantities)
All payments are made in Saudi Riyals (SAR).
2. Payment security
Your safety online is our top priority. All transactions made on Seylany.com:
Encrypted using SSL (Secure Sockets Layer) technology
It is processed via certified and PCI compliant payment gateways
Protected from unauthorized access using industry standard encryption and fraud detection systems
We do not store your full payment details on our servers.
3. Confirm payment
Once payment is successful, you will receive an order confirmation email/SMS with your order details and invoice. If there is any problem with the transaction, you will be notified immediately, and our support team will assist you.
4. Invoices
The amount will be deducted from your card when the order is confirmed.
The name of the payer will appear on your bank statement as Seylany.com or one of our approved payment providers.
5. Problems and disputes
If you notice any incorrect charges or experience any payment related issues:
Please contact customer service immediately via WhatsApp on +966 54 266 2214 or via email at [email protected].
Refunds (if applicable) will be processed in accordance with our Returns and Refunds Policy.