Privacy Policy

Your privacy is important to us. At Seylany.com, we are committed to protecting your personal information in accordance with the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia.

1. Information we collect

We collect the following personal data to process and fulfill your requests:

Full name

Email address

Mobile number

Delivery address

Payment information (securely processed via approved payment gateways)

Order details and browsing activity

Technical data (device type, IP address, browser information, cookies)

2. How we use your information

We use your information for the following purposes:

To process your orders and deliver them efficiently

To provide customer support and respond to inquiries

To improve our website, services and user experience

To send order confirmations, tracking updates, and support messages

To send you promotions or product updates (with your consent only)

3. Share information

We do not sell or rent your personal data. We only share limited information with:

Delivery partners (such as RedBox, Aramex, SMSA) for fulfillment purposes

Payment gateways (such as STC Pay, Apple Pay, and Tap Payments) for secure transactions

Support systems (e.g. customer service platforms and email/SMS systems)

All third party partners are contractually obligated to protect your data and use it only for its intended purpose.

4. Data security

We take data protection seriously and implement strict security measures:

SSL encryption for data transfer

Secure hosting systems and firewalls

Access restrictions and periodic system audits

We work to ensure that your data is safe from unauthorized access or misuse.

5. Your rights

According to Saudi law, you have the right to:

Access to your personal data

Correct or update your information

Request deletion of your data (unless it is necessary for legal or business reasons)

Withdraw consent to promotional messages

To exercise these rights, please contact us via email at [email protected] or via WhatsApp.

6. Cookies and tracking

We use cookies and similar tracking tools to improve your shopping experience. You can manage your cookie settings through your browser at any time.

7. Approval

By using Seylany.com, you consent to the collection and use of your personal data as described in this policy. We may update this policy from time to time, and any changes will be clearly announced on our website.

8. Contact us

If you have any questions or concerns about your privacy, do not hesitate to contact us:

Email: [email protected]

WhatsApp: +966 54 266 2214

Website: https://www.seylany.com